Legal notice

Legal Notice

Last updated: 10 August 2026

This Legal Notice provides important information concerning the ownership, operation and use of the Jully Sttenphord website.

1. Website Operator

This website is operated under the trading name:

Jully Sttenphord

Website: jullysttenphord.store
Email: sales@jullysttenphord.store

Any company or VAT information that does not apply to the business should not be displayed as though it does.

2. Contact

For general enquiries, customer support, orders, deliveries, returns, refunds or complaints, please contact:

Email: sales@jullysttenphord.store

If your enquiry concerns an existing order, please include your order number so that we can assist you more efficiently.

3. Purpose of This Website

Jully Sttenphord operates this website for the online sale of fashion products and related goods.

Information provided on the website is intended to help customers understand our products, prices, delivery options, policies and services before making a purchase.

We aim to ensure that material information provided to consumers is clear, accurate and not misleading.

4. Consumer Rights

Nothing on this website, or in any of our policies or contractual terms, is intended to exclude, restrict or misrepresent any statutory rights that cannot lawfully be excluded or restricted.

Customers purchasing from Jully Sttenphord may have rights under applicable UK consumer protection legislation, including rights relating to:

  • Goods being of satisfactory quality;

  • Goods being fit for purpose where applicable;

  • Goods being as described;

  • Cancellation of eligible distance contracts;

  • Faulty or non-conforming goods;

  • Delivery;

  • Refunds and other statutory remedies; and

  • Fair and transparent contractual terms.

Please refer to our Terms of Service, Return & Refund Policy and Shipping Policy for further information.

5. Product Information

We take reasonable steps to ensure that product descriptions, specifications, prices and other material information displayed on our website are accurate.

Product photographs are intended to represent products as accurately as reasonably possible. However, colours may appear slightly different depending on your device, screen settings and lighting conditions.

Any such variation does not affect your statutory rights where goods are materially different from their description or otherwise fail to conform to the contract.

6. Prices and Charges

Prices and applicable mandatory charges will be communicated to customers as required by law.

Any delivery charges applicable to an order will be disclosed before the customer completes the purchase.

Optional additional payments will not be imposed without the customer's express agreement where such consent is required by law.

7. Intellectual Property

Unless otherwise stated, intellectual property rights in original content created for Jully Sttenphord, including our original branding, graphics, text, website design and other materials, are owned by or licensed to their respective rights holders.

No content protected by intellectual property rights may be copied, reproduced, distributed, modified or commercially exploited without the permission of the relevant rights holder, except where permitted by law.

Third-party trade marks, brand names, photographs and other intellectual property remain the property of their respective owners.

Nothing on this website should be interpreted as granting ownership of third-party intellectual property to Jully Sttenphord.

8. Website Use

You may use this website for lawful personal purposes.

You must not intentionally:

  • Use the website for fraudulent or unlawful activities;

  • Attempt to gain unauthorised access to our systems;

  • Introduce viruses, malware or other malicious technology;

  • Interfere with the normal operation or security of the website;

  • Infringe intellectual property or other legal rights; or

  • Use the website in a manner prohibited by applicable law.

We reserve the right to take proportionate steps to protect the website, our customers and our systems from unlawful or harmful activity.

9. Third-Party Services and Links

Our website may contain links to, or integrate services provided by, third parties, including payment providers, delivery services and other technology providers.

Third-party websites and services may be governed by their own terms and privacy policies.

Where a third party operates independently from Jully Sttenphord, we are not responsible for its website content or practices merely because our website contains a link to it.

Nothing in this section excludes any responsibility that cannot legally be excluded.

10. Website Availability

We aim to maintain the availability, security and accuracy of our website.

However, access may occasionally be interrupted due to maintenance, technical issues, security requirements or circumstances outside our reasonable control.

Nothing in this section limits obligations owed to customers under an existing contract or rights that cannot lawfully be excluded.

11. Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

In particular, nothing is intended to exclude or restrict liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.

Nothing in this Legal Notice affects your statutory consumer rights.

12. Privacy and Personal Data

Personal information collected through this website will be processed in accordance with our Privacy Policy and applicable data protection legislation.

Our Privacy Policy should explain, among other matters, what personal information we collect, why we process it, the applicable legal bases, how long information is retained, who it may be shared with and the rights available to individuals.

13. Cookies

Our website may use cookies and similar technologies.

Where legally required, non-essential cookies will not be placed or activated without the appropriate consent.

Further information regarding the cookies and similar technologies used by Jully Sttenphord should be provided in our Cookie Policy and applicable consent controls.

14. Changes to This Legal Notice

We may update this Legal Notice where necessary to reflect changes to our business, website, services or applicable legal requirements.

The latest version will be published on this website together with its updated revision date.

Changes to this Legal Notice do not remove rights already acquired by consumers under existing contracts.

15. Governing Law

The operation of this website and transactions conducted through it are subject to applicable law.

Nothing in this Legal Notice is intended to deprive a consumer of mandatory legal protections available under the law applicable to them.

16. Complaints

If you have a complaint concerning Jully Sttenphord, our website, an order or a product, please contact:

sales@jullysttenphord.store

Please provide sufficient information for us to identify and investigate your complaint, including your order number where applicable.

17. Legal Information

Jully Sttenphord is committed to operating its online store in accordance with applicable UK requirements relating to e-commerce, consumer protection, distance selling, data protection and electronic communications.

Where any provision of this Legal Notice conflicts with a mandatory requirement of applicable law, the mandatory legal requirement will prevail.

18. Contact Details

For enquiries concerning this Legal Notice:

Jully Sttenphord
Website: jullysttenphord.store
Email: sales@jullysttenphord.store\